Privacy Policy
This privacy notice is issued by David’s Mortgage Advisory Ltd, an Appointed Representative of TMG Direct Limited, which is authorised and regulated by the
Financial Conduct Authority (FCA No. 786245). Our registered office is located at Gemma House, 39 Lilestone Street, London, NW8 8SS. Registered in England
and Wales (No. 16048060). Throughout this notice, “we” and “us” refer to David’s Mortgage Advisory Ltd.
This document outlines our policy regarding the collection, use, and protection of your personal data. It applies to any information that can identify you, as well as non-identifiable information.
We are committed to protecting your privacy and maintaining the confidentiality of your personal data. We aim to ensure that your data is used only for its intended purpose and will not be inadvertently disclosed to third parties. This privacy policy complies with UK law, including the Data Protection Act 1998.
If you disagree with any part of this policy, we advise you to exit our website immediately.
What Information We Collect and Why
Basic Identification and Contact Information:
We collect this data to:
- Provide the services you request
- Verify your identity for security purposes
- Market our products and services to you
We may also use non-identifiable information for general purposes, such as analyzing website traffic and usage patterns.
Marketplace Information:
If you provide information to use or purchase a service offered by another person on our website, you are authorising us to share your data with the relevant party.
Domain Name and Email Address:
We collect your domain name and email address through our servers, tracking the pages you visit. Your email address will never be disclosed to third parties without your consent.
Website Usage Information:
We use tools like JavaScript to gather non-personally identifiable information about how you interact with our website. This data helps us improve our services and is not shared with third parties.
Business and Personal Information:
Any information exchanged during business transactions with us is kept confidential and used only for purposes relevant to our relationship. We retain business-related information for a minimum of six years.
Third-Party Advertising:
Our website may display third-party advertisements. These parties may collect your IP address using technology such as cookies or JavaScript. We have no control over these technologies, and this policy does not apply to third-party data practices.
Cookies:
Our website uses cookies. For more details, please refer to our Cookies Policy.
Communication
Calling Us:
When you call, we may collect your Calling Line Identification (CLI) information to improve service efficiency. This information will not be shared with third parties.
Emailing Us:
We cannot guarantee the confidentiality of information transmitted via email. We will never request that you transfer funds by email. If you receive an email with bank details from us, please verify its authenticity by calling us.
Messages to Our Support System:
We collect data from messages sent to us to confirm that you are entitled to receive the requested information. Your personal data, including your name or email address, may be stored to increase our operational efficiency.
Complaints and Dispute Resolution
Complaints:
We record all information received during a complaint. We may share relevant details with third parties if necessary to resolve the issue. We may also compile non-identifiable statistics from this data to assess our service quality.
Job Applications and Employment
If you apply for a job with us, we may retain your application for up to three years. During employment, personal data will be collected and used solely for employment-related purposes. After your employment ends, records are kept for six years before deletion.
Marketing Information
With your permission, we may share your name and email with selected partners for marketing purposes. You can opt out of this service at any time by contacting us at enquiries@dmamortgages.co.uk.
Information from Third Parties
We do not disclose your personal information to third parties, except as stated in this notice. We may receive aggregated data from third-party services, such as Google Analytics, but this information is not personally identifiable.
Data Security and Retention
We are committed to preserving the confidentiality of your data. Information obtained through our business operations is retained for a minimum of six years for legal purposes.
If you wish to review, update, or request the removal of your personal data, please contact us at enquiries@dmamortgages.co.uk. We will take reasonable steps
to verify your identity before making any changes to your data.
Data Processing Outside the UK
Our website is hosted externally, and we may occasionally use outsourced services in locations outside our primary hosting region. Accordingly, data collected
in the UK may be processed internationally
Legal Compliance
This privacy policy is designed to comply with the laws of all jurisdictions in which we operate. If you believe our policy does not meet the legal requirements of your country, please let us know.
Copyright
All content on our website is protected under UK copyright law. You may download content for personal use but may not reproduce or modify it for commercial purposes without our prior written consent.
Financial Advice Disclaimer
No information on our website constitutes financial advice. Please contact us directly for financial guidance.
Contact Us
For any questions regarding this privacy policy, please contact us at enquiries@dmamortgages.co.uk.
